FAQ

March 5th, 2009

Frequently Asked Questions

What is The Parks Homeowners’ Association?

The Parks HOA is a non-profit corporation composed of homeowners in The Parks community. You automatically become a member when you purchase a Parks home.

Can you give me information about the Association’s Board of Directors?

A listing of current board members is on the Home page.

When and where are the Association’s board meetings held and are all homeowners invited to attend?

Board meetings are open to all members. Meetings are held on the second Wednesday of the month at the Cascade Middle School Library.

How can I participate on the Association’s board?

Elections are held once a year to fill vacant board positions.  A notice will be mailed to all homeowners informing them of the turnover meeting and upcoming election.

In addition to board positions, the Board may appoint homeowners to the Architectural Review Committee, the Facilities Committee, and the Communications Committee. If you would like to join a committee please send you request to the Board with your name, contact information, and the committee that you would like to join.

How do I pay my assessments?

Northwest Association Management is our contracted management company and invoices our assessments. Their mailing address is:

Northwest Association Management

805 SW Industrial Way Ste 9

Bend, OR 97702

If you have any questions about your invoice or payment, you can contact their offices at 541-617-3863.

I am considering making some changes to my yard/house.  Do I need prior approval?

Yes.  The Parks Homeowners’ Association is governed by a series of Covenants, Conditions, and Restrictions (CC&Rs) as well as Design Guidelines.  Exterior landscaping and structure changes require prior approval of the Association’s Architectural Review Committee (ARC).  To obtain an ARC Form, or to review the CC&Rs and/or Design Guidelines, go to the Documents page.

How do I get ARC Approval?

You must submit an ARC Form BEFORE starting any work on a project.  Your plans need to be submitted to the ARC through Northwest Association Management.  Your plans should include details on what you want to do, the materials you will use, and a site plan (where the project will be on your property).  The plans need to be understandable, with height, width, depth, setbacks from borders/boundaries (fences, walls, and property lines), color scheme etc. fully specified. Please allow 45 days for approval.

Why should I apply for ARC approval before doing the work?

Obtaining approval before starting a project assures that you will not have to remove or alter it at a later date due to a violation of the Association’s CC&Rs and/or Design Guidelines.  If the situation is not resolved, homeowner fines and even liens can result from violations.

Do I need to apply for everything I do in my yard?

No, if you are doing some minor landscaping, such as putting in small shrubs or flowers, it is not necessary to apply for ARC approval.

If the ARC rejects my proposal may I appeal their decision?

If you feel that the ARC has mistaken your intent by rejecting your application, you can resubmit it with additional information on your proposal, and any additional arguments that you feel would help your case.  Please don’t just submit the same application again without changes as it will be denied again.  You can also include any changes with your resubmitted application that might help the project become approved.

What is the function of the Architectural Review Committee?

The Architectural Review Committee (ARC) is an important part of your community.  The Committee’s purpose is to make decisions on, and interpret, the CC&Rs and Design Guidelines where improvements are concerned.  You can find out more about ARC’s responsibilities by reviewing Article 7 of the Association’s CC&Rs available on the Documents page.

Who can use the Pool Pavilion, Pool, Basketball Court, and Parks?

The common areas (pool pavilion, pool, basketball court, and parks) are for the exclusive use of The Parks homeowners/resident tenants and their guests.

Only homeowners who have paid their association dues may have access to the common areas.

How do I reserve the Pool Pavilion or gazebos?

Reservations for the pool pavilion or gazebos can be made via email to or by calling 541-617-3863.  When reserving the facilities, please keep in mind the following:

  • · Identification of The Parks homeownership/resident tenant is required (driver’s license, personal check with address, or utility bill).
  • · Reservations can be made no more than one week in advance.
  • · When reserving, please allow at least one half hour break between reservations.  Users must be completely finished in the facility by the ending time on the reservation.  Please allow enough time to clean up prior to the end of your reservation period.
  • A homeowner/resident tenant must be on the premises during the time the facility is reserved and cannot be used by outside guests without a homeowner/resident tenant present.

If there is any problem with the facility (damage, etc.) please immediately contact:

Northwest Association Management

Jim Prehoda

541-617-3863

I’m a new owner.  How do I get a pool key?

Pool keys are available to all Parks homeowners who have paid their association dues.

Please contact Northwest Association Management, 541-617-3863, to set up an appointment with your community manager, Jim Prehoda.  He will either meet you at the pool or at Northwest Association Management’s office.  An overview of your new community will be discussed and your signature will be required on a Waiver of Liability form.

If you’ve lost your key, a $25 fee will be required to have it replaced.

When is the pool open?

The pool is open from Memorial Day to Labor Day. The hours are 7:00 A.M.-10:00 A.M. for adults, and 10:00 A.M.-10:00 P.M. for everyone.

Does the community have a security service?

Cascade Protective Services patrols our community. Their phone number is 280-2829.

If unlawful activities are observed, homeowners are encouraged to call the Bend Police at 322-2960.

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